The customer is the measure of all things at the Schaeffler Group
We see our own success in the success of our customers. This means that our sales activities are shaped by the idea of partnership with our customers.
We focus on providing the highest possible level of customer service, and above all, comprehensive technical and commercial support.
Finding contacts wherever you are in the world
Our worldwide presence, be it as a national company, regional office, or technical representatives ensures constant communication with our customers and therefore the basis for processing their requests without delay.
Partnership is firmly rooted throughout the organization
We believe that by being engineering and service partners, we can help our customers be successful. We want to achieve the best possible results together with our customers. Last but not least, this is reflected in the internal organization.
Our structure, which includes our Automotive, Industrial and Distribution divisions as well as further subdivision into sectors is our response to market requirements for speed and flexibility. Questions, information, requirements and requests from our customers quickly reach those persons who can deal with the issues raised as quickly as possible and make the necessary decisions.